Communication Management
It is a comprehensive module that enables the planning, tracking, and reporting of all communication processes from a single point.
The Communication Management Module is a comprehensive module that enables an institution to plan, track, and report all communication processes with donors, volunteers, aid recipients, partner companies, and other stakeholders from a single point. The system, which works integrated with the existing CRM structure, provides high efficiency with manual and automatic communication assignment mechanisms, category-based classifications, and detailed filtering options.
Donors, volunteers, or aid recipients who have not been contacted for a certain period are identified and can be automatically added to the communication list. The time frame can be set by the user, and different periods can be defined for different categories.
Task assignment and status tracking for communications are carried out through the system. All communications are recorded transparently, creating an institutional memory.