Customer Management
Data-Driven Tracking and Management of Customer Relations.
The Customer Management module, equipped with CRM features, is a comprehensive component that provides detailed tracking and management of all customer-related activities. It offers a centralized platform that works in an integrated manner with all other modules to strengthen your company's customer relationships and effectively control projects and sales processes.
Customers are recorded in detail in the system, and all activities carried out with them (sales, meetings, projects, quotes, documents, payments, etc.) are logged on a per-customer basis. The module is fully integrated with the purchasing, project management, sales, quote, and support management modules.
The Customer Management module keeps all your customer relationship processes under central control. Its CRM features help increase customer satisfaction and loyalty, while project performance is monitored in detail. Systematic data management and integrations accelerate business processes and support customer-based decision-making. This allows your company to gain a competitive advantage and achieve sustainable growth.